Answers to the questions we get asked most about our trees, the farm, ordering, delivery and removal. Can’t find what you need? Use the chat button or contact us.
When are you open?
The farm in Gundaroo is open from Saturday 21 November to Sunday 20 December 2026.
What days and hours are you open?
We're open Thursday to Sunday, 8am–6pm. Closed Monday to Wednesday.
Where is the farm?
We're at 4144 Gundaroo Rd, Gundaroo NSW 2620, just north of Canberra.
How do I contact you?
Call (02) 6176 3447 or 0427 368 246, email info@christmastrees.net.au, or use the contact form at https://christmastrees.net.au/contact-us/
Are online orders open?
Yes, 2026 online orders are open now at https://christmastrees.net.au
Do I need to book before visiting?
No booking needed! Just come along during open hours and pick your perfect tree.
Can I walk through and choose my own tree?
Yes! Wander the rows and choose your perfect tree, and we'll help cut, net and load it for you.
Can I bring kids or dogs?
Yes! Families, kids and friendly pets are all welcome at the farm.
What should I bring?
Bring a tarp or blanket to protect your car and rope to tie your tree down. A tape measure helps too, and a trailer is handy for big trees!
How long have you been operating?
We've been proudly growing and selling Christmas trees in the Canberra region for over 23 years.
What kind of trees are they?
Real, locally grown pine trees, pruned and shaped on our farm in Gundaroo.
Do you sell artificial trees?
No, we only sell real, locally grown Christmas trees, freshly cut and beautifully shaped.
Can you shape or prune my tree?
All our trees are pre-shaped and pruned to look great! You can trim a little more at home if you like.
How do I order?
Use "Order your tree" on https://christmastrees.net.au. Choose your size, add a stand if you like, choose pickup or delivery, then check out.
How does delivery work?
You choose a delivery week when you order. We group deliveries by area and plan the runs at the start of that week.
Do you take the tree away after Christmas?
Yes, add Removal to your order.